Privacy Policy

Effective Date: October 2025

Last Updated: October 2025

1. Overview

This Privacy Policy describes how HOMPWR, LLC ("Hompwr," "we," "us") collects, uses, stores, and shares information when you use our website and platform.

2. Information We Collect

Currently collected:

  • Account and login details for LOs, Realtors, and Admins (name, email, password, company info).
  • Usage data, device identifiers, cookies, analytics metrics.
  • Content you upload voluntarily (logos, rate info, media files).
  • Payment and billing information for subscription management
  • Contact names, email, phone numbers, and property addresses

May collect in future:

  • Personally identifiable information (PII) such as borrower SSN, income, or credit data, only with explicit consent and encryption.

3. How We Use Data

  • Provide and maintain platform functionality.
  • Support user authentication and integrations (Google, Microsoft, etc.).
  • Improve user experience and develop new features.
  • Create anonymized or aggregated datasets for analytics, benchmarking, or industry reports.
  • Communicate with users about updates, support, or policy changes.

Anonymized and aggregated data may be used for analytics and may be sold or shared with industry partners. No personal or client-specific PII is sold or disclosed.

4. Cookies and Analytics

We use cookies, log files, and analytics tools to understand usage patterns. You can control cookies through browser settings. Third-party logins (Google, Apple) may set their own cookies subject to their respective privacy policies.

5. Data Retention

  • Aggregated data: retained indefinitely.
  • Data deletion requests may be sent to [email protected].

6. Data Security

Hompwr employs reasonable technical and organizational measures consistent with industry standards. However, no system is 100% secure. Future collection of PII will follow SOC 2-aligned protocols and encryption standards.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your data, or opt out of data collection. To exercise these rights, email [email protected].

California residents have additional rights under the CCPA, including "Do Not Sell My Personal Information." At present, Hompwr does not sell PII.

8. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect data from minors.

9. Updates

We may revise this Privacy Policy periodically. The latest version will always appear on our website with the effective date.